Privacy Policy and Data Protection

1. Data Controller

The controller responsible for collecting and processing your personal data through the website algarvecampingcarpark.pt is Algarve Camping Car Park (Elodie & Romy's Algarve Camping Car Park). For any privacy-related questions, you can contact us at: algarvecampingcarpark@gmail.com.

2. Data We Collect and Purpose

We collect and process only the information strictly necessary to ensure the effectiveness of our services. The data collected includes:

• Full Name: For guest identification and invoice issuance.
• Email Address and Phone Number: For booking confirmation, operational communications regarding your stay and customer support.
• Vehicle Registration (Optional/If applicable): For access control, site security and organisation of parking spaces.
• Payment Data: Processed in an encrypted and secure manner directly by our payment partners (Stripe), without us having direct access to your card details.

3. Legal Basis for Processing

The processing of your data is based on the following legal grounds:

• Performance of a contract: Necessary to process your booking and manage your stay at our motorhome park.
• Compliance with legal obligations: For the issuance of tax invoices and any mandatory communication to the competent authorities (such as the Immigration and Border Service / police authorities, if required by law).
• Consent: In the case of optional communications or completion of non-mandatory data fields.

4. Sharing Data with Third Parties

Algarve Camping Car Park does not sell, rent or share your personal data with third parties for marketing purposes. Your data is shared exclusively with service providers strictly necessary for operations, namely:

• Payment Platforms (Stripe): For secure processing of financial transactions.
• Official Authorities: Only when legally required by Portuguese authorities.

5. Data Retention Period

We retain your personal data only for the period strictly necessary to fulfil the purposes for which it was collected (booking and stay management) or to comply with legal and tax obligations in force in Portugal (for example, billing data is legally retained for a period of 10 years).

6. Data Security

We implement appropriate technical and organisational security measures (including the use of security protocols such as HTTPS/SSL on our website) to protect your personal data against unauthorised access, loss, destruction or alteration.

7. Your Rights (GDPR)

Under the GDPR, you have the right at any time to request from Algarve Camping Car Park:

• Access to the data we hold about you;
• Rectification of incorrect or outdated information;
• Erasure of your personal data (right to be forgotten), provided this does not conflict with legal retention obligations;
• Restriction of or objection to the processing of your data.

To exercise any of these rights, simply send a written request to: algarvecampingcarpark@gmail.com. If you believe your rights have been violated, you also have the right to lodge a complaint with the national supervisory authority (CNPD – Comissão Nacional de Proteção de Dados).

8. Updates to This Policy

This policy may be updated periodically to reflect changes in our practices or legislation. The date of the last update will always be indicated at the end of this document.